Customer Acquisition · Okemos, Michigan
O.W.E Team — OWE Marketing Team — is a customer acquisition and brand representation company. We run face-to-face retail campaigns inside established stores, where our representatives educate customers on products and services, explain promotions and help them select the solution that fits.
Three-WayClient · Retail · Representative
Who We Are
OWE Marketing Team partners with nationally recognized businesses to support their growth through in-person retail campaigns. Our team works inside established retail locations, engaging directly with customers, providing product and service education, answering questions, explaining available promotions and helping customers select solutions that fit their needs.
We focus on creating positive customer experiences while helping our client partners strengthen brand visibility, customer relationships and overall retail performance. Every team member receives hands-on training in customer service, communication, product knowledge, retail sales and professional development.
Our approach is simple: understand what the customer actually needs, give accurate product and service information, and let an informed decision do the selling. That is how retail customer acquisition should work.
What We Do
Ten disciplines that carry a client campaign from first conversation to long-term customer relationship — all delivered in person, inside retail.
Connecting client brands with prospective customers through professional, face-to-face interactions. Our representatives open the conversation, qualify the need and guide customers to the product or service that genuinely fits — the foundation of every retail customer acquisition campaign we run.
Supporting client products and services inside designated retail partner locations, so store teams and campaign representatives work as one unit.
Professionally representing nationally recognized and Fortune 500 client brands in retail environments, on brand and on standard.
Answering customer questions, explaining available options and providing a positive customer experience from greeting to resolution.
Helping customers understand product features, service options, promotions and available solutions in plain language.
Building customer relationships through personalized, face-to-face conversations rather than digital-only touchpoints.
Supporting the day-to-day execution of client campaigns within established retail locations, shift after shift.
Customer education and retail support for applicable telecommunications and connectivity campaigns, including wireless product and service questions.
Professional interactions designed to strengthen customer satisfaction, retention and long-term brand relationships.
Hands-on training in customer service, communication, product knowledge, retail sales and leadership development for every team member.
Our team can support different products, services, promotions and customer acquisition initiatives based on the needs of each client campaign.
The Three-Way Partnership
We connect client partners, retail partners and trained representatives. When all three are aligned, the customer gets a professional, consistent experience every single time.
Nationally recognized companies that need measurable customer acquisition and dependable brand representation on the ground.
Established retail locations that host our campaigns and benefit from stronger brand visibility and improved retail performance.
Trained W-2 team members who deliver accurate product education, professional service and a consistent customer experience.
We emphasize professionalism, consistency, integrity and measurable results for our clients and retail partners. Campaign expectations are clear, coaching is continuous, and results are reviewed openly.
Careers & Development
We hire high school graduates, college students and candidates with sales, marketing, customer service or hospitality backgrounds — typically ages 18 to 40. No prior sales experience is required, because we train from the ground up.
Represent client brands inside retail partner locations, educate customers on products and promotions and support daily campaign goals.
Own the face-to-face customer conversation: greet, listen, explain available options and deliver a positive customer experience.
Answer product and service questions, support wireless and telecommunications campaigns and help customers choose the right fit.
Inside The Work
A look at where our representatives work and how they are developed. View the full gallery.
Questions
O.W.E Team is a customer acquisition and brand representation company. We partner with nationally recognized businesses and run in-person retail campaigns where our team educates customers on products, services and promotions, then helps them choose the right solution.
Our representatives work inside established retail partner locations rather than remotely or door to door. Campaigns run across Lansing, East Lansing, Jackson and Okemos, Michigan.
No. We hire high school graduates, college students and candidates from sales, marketing, customer service and hospitality backgrounds. Every team member receives paid hands-on training in customer service, product knowledge, communication and retail sales.
Yes. Team members are hired directly as W-2 employees, which provides a clear and structured employment relationship rather than independent contractor status.
Training covers customer service, communication, product and service knowledge, retail sales and professional development. Ongoing coaching helps team members strengthen teamwork and leadership skills as they grow with the campaign.
We support client campaigns throughout Lansing, East Lansing, Jackson and Okemos, Michigan. Our office is at 2145 University Park Dr Suite 200, Okemos, MI 48864.
Contact
Client partners, retail partners and candidates are all welcome here. Send a message and we will get back to you within one business day.
Office
2145 University Park Dr Suite 200Business Hours
Monday – Friday, 9:00 AM – 5:00 PM
Service Area
Lansing, East Lansing, Jackson and Okemos, Michigan
Careers